Thursday, October 22
Woodlands 29°C / 29 - 29°C

Keep Records Honest: Log Every Contact and Check Today’s Facts

How do I keep my customer records accurate when using AI? Log every contact, and check live facts before any work begins. You keep customer records accurate with AI by following two habits. First, log every contact in one shared place: who, when, what was sai
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Teach Your AI Your Manners: Writing a Simple Etiquette Guide

How do I make AI writing sound like me? Give it a short, written etiquette guide. To make AI writing sound like you, write a one-page etiquette guide and give it to every AI helper you use. The guide tells the helper how you greet people, how you stay specifi
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Draft First, Send Second: Keeping Your Voice in AI-Written Email

Should AI send emails for my business? Let it draft first, and decide ahead of time which emails it may send. AI can write emails for your business, but it should not send every email on its own. The safest rule is "draft first, send second." AI writes the dr
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Who’s in Charge? Setting a Clear Chain of Command for AI Helpers

How do I set up AI agents for my small business? Start with a clear chain of command. The best way to set up AI agents (AI helpers that do tasks for you) is to decide who is in charge before you decide what they do. The owner gives permission. One lead helper
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A Final 2026 Listing Health Check: Six Vital Signs for a Small Letterpress Print Shop

Most people meet a small business twice before they ever walk in. The first time is a few words on a map: a name, a pin, a line of hours, a star rating, a photo. The second time is the click or the call that follows. Only then, if both of those go well, do the
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