To make AI writing sound like you, write a one-page etiquette guide and give it to every AI helper you use. The guide tells the helper how you greet people, how you stay specific, and how you close with a clear next step. AI learns your manners the same way a new team member does: from clear examples and steady feedback.
A guide like this helps a caterer, a museum, a mortgage office, an electrician, or a family-run inn. Every business has a voice. Writing it down is how you keep it.
If you ask a helper to “sound friendly,” it has to guess what friendly means to you. To one person it means exclamation points. To another it means calm, short sentences. Guessing leads to messages that feel almost right, which can be worse than plainly wrong because they feel fake.
A written guide removes the guessing. It is also fair to your team. People and AI helpers both do better when the rules are clear and the same for everyone.
The first line sets the tone. Decide how you like to begin. Do you use first names? Do you thank people for reaching out? Do you mention the last time you spoke?
Write two or three sample openings you like. For example: “Hi Maria, thank you for asking about our Saturday class.” Also list openings you never want, such as “To whom it may concern” or “Hope this email finds you well” if that phrase is not you.
Vague messages waste the reader’s time. A good message names the exact thing: the date, the item, the room, the price that was already agreed. Add this rule to your guide: “Always use the real details. Never fill in a detail you do not know. Ask instead.”
This is also where you list your word choices. Do you say “guests,” “clients,” “members,” or “customers”? A spa might say guests. A bank might say members. A nonprofit might say neighbors. Small words carry your values.
Every message should end by telling the reader what happens next. “Reply yes and we will hold the table.” “I will call you Thursday morning.” “Here is the link to pick a time.” A clear next step respects the reader. It also keeps work moving without a long chain of back-and-forth.
Add your sign-off too. Your name, your title if you use one, and the way you like to close, such as “Warmly” or “With thanks.”
Every guide needs a short list of things to avoid. Examples might include:
Keep the list short so it is easy to follow. Five clear rules beat thirty fuzzy ones.
Your guide is a living page. When you edit an AI draft, ask yourself why. If you keep making the same change, add it to the guide. Review the guide every few months. Ask your team which messages felt most like you and which did not.
Good manners are a form of service. When you put the reader first, you choose words that are clear, warm, and useful to them. Service before Self means your messages are not about sounding impressive. They are about helping the person on the other side feel respected and know exactly what to do.
One page is a good target. Include sample openings, word choices, a sign-off, and a short “never” list. Longer guides are harder for people and helpers to follow.
Yes. One guide for all helpers keeps your voice the same everywhere, from email to text reminders to social media drafts.
Compare a few drafts to messages you wrote yourself. Find the differences and add them to the guide as clear rules or examples. Small, steady fixes work best.